YOU ARE IN CONTROL

You don't need to decide anything today.

If you’ve been putting off a dental visit because of anxiety, uncertainty, or a long gap since your last appointment, you’re not alone. Many of our patients come to us after years away from the dentist. We don’t judge, and we don’t rush.

We go gently.

The first visit is just a conversation.

Some patients simply want to have a conversation and see the practice before committing to an examination. That’s completely fine, you set the pace, and nothing happens until you’re ready.

What to expect on your first visit

A first appointment at Complete Family Dental can be whatever you need it to be. Some patients simply want to have a conversation and see the practice before committing to an examination. That’s completely fine.

If you’re ready for a check-up, we’ll work through it step by step, checking in as we go and pausing whenever you need us to. We explain what we’re seeing as we go, so there are no surprises.

At the end of the appointment, we’ll talk through what we found and, if treatment is needed, explain your options clearly. There’s no pressure to proceed on the day.

Three steps to feeling more comfortable

1

Tell us before you arrive

When you book, let us know that you feel nervous or that it has been a while. We’ll make a note so the team is aware before you walk in.

2

Ask every question you have

There are no silly questions. We would rather spend five minutes explaining something than have you leave with a concern you didn’t voice.

3

Stay in control

You can stop at any time. We use a simple signal system during treatment, so you always have a way to pause if you need a moment.

The first visit can be just a hello.

No examination, no pressure, come in, meet us, and see the space. You can decide the rest when it feels right.

Sedation options for significant anxiety

For patients who experience significant dental anxiety that prevents them from attending appointments, we can discuss sedation options at your consultation. Options can include inhalation sedation (happy gas), oral sedation, and IV sedation. Our team will discuss which approach may be appropriate for you based on your circumstances.

These options are available for adults and children. Please mention at the time of booking that you would like to discuss sedation.

Common questions from nervous patients

It’s more common than you might think. We see patients regularly who have not had a check-up in five, ten, or even more years. Our role isn’t to make you feel bad about that. It’s to understand where your oral health is now and help you decide what, if anything, you would like to do about it.
We do everything we can to make dental care as comfortable as possible. Local anaesthetic is used for procedures that require it, and we check that it has taken effect before we begin. If you feel discomfort at any point during treatment, let us know immediately.
If a significant amount of treatment is needed, we’ll prioritise with you. Most things can be staged over time so you’re never facing more than you’re comfortable with in a single appointment. We also offer payment plans so that cost doesn’t have to be an obstacle.

A gentle first visit, at your pace.

Book a visit or call us. Tell us you feel nervous when you book, we’ll make sure your appointment is structured to suit you.